Increase adoption with in-app messaging and guides
From onboarding new users to promoting features, our no-code guides make your product smoother, smarter, and easier to use.
Boost conversions by 30% with personalized in-app onboarding that gets users to value—fast.
Reduce support ticket volume by 15% with self-service onboarding that guides users inside your product.
Decrease customer churn by 5% with targeted in-app messaging that re-engages users before they leave.
EXPLORE THE PENDO SXM PLATFORM
Every tool you need for better software experiences
Deliver personalized guidance at the perfect moment
- Personalize every experience
- Jump start the creation process
- Get users to value quickly
- Create cross-app consistency
- Embed helpful tips and resources
SkuVault deflected 45% of support tickets.
Uncover trends in user behavior with Pendo Analytics
- Evaluate product usage
- Map your user journeys
- Rally teams around dashboards
- Integrate your data
- Measure ROI of AI agents
HackerRank reduced at-risk customer churn by over 50% by tracking and evaluating customer health.
Monitor and improve user sentiment
- Identify and act on trends
- Combine analytics with NPS
- Understand usage volume
- Access NPS by user segment
- Gather AI-generated qualitative insights
Okta used NPS to understand and improve user sentiment.
Turn feedback into excellent products
- Capture user feedback efficiently
- Identify trends in feedback
- Prioritize product improvements
- Increase customer satisfaction
- Tie feedback to upsell opportunities
ESO cut months of analysis with AI-powered feedback management.
See software through your users' eyes
- Identify friction points
- Improve customer experience
- Speed up issue resolution
- Enhance data-driven decisions
- Pinpoint user frustration
Cin7 tripled in-app conversions and sourced $450k in projected monthly revenue.
Personalize communications, in-app and out
- Synchronize messaging journeys
- Personalize every experience
- Automate based on action
- Tie interactions to outcomes
- Coordinate touchpoints across platforms
Respage doubled email open rates and promoted in-app upsells.
Personalized in-app guidance, right where users need it
Deploy quickly
Customize your software, no engineering required.
Accelerate adoption
Guide users to the most impactful features with embedded guides, walkthroughs, and tooltips that surface when needed.
Measure and optimize
Continually iterate and improve with actionable guide metrics.
Fix the software experience
Make software smarter, smoother,
and easier to use
820M
End users' experiences impacted
70%
of Pendo customers see a positive ROI within 6-8 months
62%
of customers say Pendo has
increased feature adoption
“Pendo AI will enable us to focus on more use cases across the company, while getting more time back to be creative and innovative.”
– Gabi Ghali, Director of IT, Service management and
Automation platforms, Red Hat
“Using Pendo allowed us to get a quick handle on the full scope of the problem.”
– Jonathan Rice, Principal Product Manager, Yahoo DSP
“Pendo is our platform for measuring, end-to-end, feature and service adoption and helping bolster each of those numbers with in-app guides or retargeting tactics.”
– Tom Witczak, Director of Digital Experience, Okta
Don’t just take it from us
Hear what people have to say about Pendo.
Product
Management
Mobile App
Analytics
Product
Analytics
4.5
“Pendo is a great tool to get your app or web product up-to-speed with real-time analytics. It's great for your daily at-a-glance look to view a dashboard and see how your product is performing, and great if you want to spend more time in the product discovering Pendo's other internal products (Orchestrate, Guides, and more).”
Jacob W.
Associate Product Manager
5.0
“Pendo makes it easy for us to track user actions in detail; we can also audit sites to find pages without tags or with obvious problems; and it uses all the data retrieved from these tags to improve site speed.”
Carmen M.
Data Scientist
5.0
“Pendo stands out for its ability to provide deep insights into user behavior, making it an invaluable resource for understanding how users interact with our software.”
Trina S.Marketing Ops Manager
5.0
“The Pendo Team really cares about your success. I've been working with them for about 3 years and they've helped me every step of the way in getting Pendo incorporated into several applications. Whenever I have a roadblock, their team is there to help us through it or find other solutions.”
Jason S.
Implementations Team Lead
Check out user onboarding success stories from Pendo customers
UserTesting uses Pendo to turn user onboarding and training into an ongoing relationship with their users.
29%
increase in key feature usage
JungleScout's in-app onboarding process helps e-commerce entrepreneurs get their businesses off the ground quicker.
60%
reduction in support ticket volume
Restaurant365's in-app onboarding helps restaurant managers train their workforce automatically, asynchronously, and at scale.
95%
mobile app adoption
Pendo works seamlessly with the tools you use every day
Frequently asked questions
The all-in-one platform for digital transformation
We help product, marketing, customer success, and IT teams deliver digital experiences customers want—and want to pay for—while consolidating costs with a single product platform.