Make smarter decisions with Pendo's product analytics tool
Learn everything about your customers so you can improve everything about their digital experiences.
Know how your software is really used and which features deliver the most value.
Spot and resolve workflow friction with paths, funnels, and AI-powered insights.
Uncover trends across your users' behavior and reveal opportunities for growth with AI-powered recommended next steps.
EXPLORE THE PENDO SXM PLATFORM
Every tool you need for better software experiences
Uncover trends in user behavior with Pendo Analytics
- Evaluate product usage
- Map your user journeys
- Rally teams around dashboards
- Integrate your data
- Measure ROI of AI agents
HackerRank reduced at-risk customer churn by over 50% by tracking and evaluating customer health.
Deliver personalized guidance at the perfect moment
- Personalize every experience
- Jump start the creation process
- Get users to value quickly
- Create cross-app consistency
- Embed helpful tips and resources
SkuVault deflected 45% of support tickets.
Monitor and improve user sentiment
- Identify and act on trends
- Combine analytics with NPS
- Understand usage volume
- Access NPS by user segment
- Gather AI-generated qualitative insights
Okta used NPS to understand and improve user sentiment.
Turn feedback into excellent products
- Capture user feedback efficiently
- Identify trends in feedback
- Prioritize product improvements
- Increase customer satisfaction
- Tie feedback to upsell opportunities
ESO cut months of analysis with AI-powered feedback management.
See software through your users' eyes
- Identify friction points
- Improve customer experience
- Speed up issue resolution
- Enhance data-driven decisions
- Pinpoint user frustration
Cin7 tripled in-app conversions and sourced $450k in projected monthly revenue.
Personalize communications, in-app and out
- Synchronize messaging journeys
- Personalize every experience
- Automate based on action
- Tie interactions to outcomes
- Coordinate touchpoints across platforms
Respage doubled email open rates and promoted in-app upsells.
Go from guessing to knowing with product analytics software
Get going, fast
Start collecting app and user data with little to no engineering effort.
Start yesterday
Learn from the past with retroactive product analytics.
Act on insights
Get instant recommendations, powered by AI and automation.
introducing pendo agent analytics
The first tool built to measure, govern, and grow your AI Agents
The first solution built specifically for this new age of agentic software.
With Pendo Agent Analytics you can:
Understand adoption and user intent
Connect agent activity to business outcomes
Ensure safe, effective visability across your stack
Get a demo
Don’t you hate it when your revenue forecast misses the mark?
Leverage AI-driven insights to predict revenue accurately, improve Salesforce use, and maximize your ROI with one tool.
- Understand upsell opportunities and predict churn before it happens
- Reduce costs for support and training to improve your revenue team’s bottom line
- Cut risk with better forecasting data and ensure your teams stay compliant
Explore Pendo for Sales
Are bad employee software experiences leading to wasted money and compliance headaches?
Get the return you were promised on your workplace software, identify at-risk behavior, and transform how work happens.
- Understand user behavior to ensure work happens in approved ways
- Help employees work smarter with software that drives results
- Empower employees to be more productive with always-on support
Explore Pendo for IT
Fix the software experience
Make software smarter, smoother,
and easier to use
820M
End users' experiences impacted
70%
of Pendo customers see a positive ROI within 6-8 months
62%
of customers say Pendo has
increased feature adoption
“Pendo AI will enable us to focus on more use cases across the company, while getting more time back to be creative and innovative.”
– Gabi Ghali, Director of IT, Service management and
Automation platforms, Red Hat
“Using Pendo allowed us to get a quick handle on the full scope of the problem.”
– Jonathan Rice, Principal Product Manager, Yahoo DSP
“Pendo is our platform for measuring, end-to-end, feature and service adoption and helping bolster each of those numbers with in-app guides or retargeting tactics.”
– Tom Witczak, Director of Digital Experience, Okta
Don’t just take it from us
Hear what people have to say about Pendo.
Product
Management
Mobile App
Analytics
Product
Analytics
4.5
“Pendo is a great tool to get your app or web product up-to-speed with real-time analytics. It's great for your daily at-a-glance look to view a dashboard and see how your product is performing, and great if you want to spend more time in the product discovering Pendo's other internal products (Orchestrate, Guides, and more).”
Jacob W.
Associate Product Manager
5.0
“Pendo makes it easy for us to track user actions in detail; we can also audit sites to find pages without tags or with obvious problems; and it uses all the data retrieved from these tags to improve site speed.”
Carmen M.
Data Scientist
5.0
“Pendo stands out for its ability to provide deep insights into user behavior, making it an invaluable resource for understanding how users interact with our software.”
Trina S.
Marketing Ops Manager
5.0
“The Pendo Team really cares about your success. I've been working with them for about 3 years and they've helped me every step of the way in getting Pendo incorporated into several applications. Whenever I have a roadblock, their team is there to help us through it or find other solutions.”
Jason S.
Implementations Team Lead
Check out success stories from Pendo customers
Cartegraph used analytics and in-app guides to track feature usage and create timely in-app messaging to drive mobile adoption.
62%
increase in mobile app adoption
Keap leveraged Pendo Analytics to gain clearer user insights and deliver more targeted in-app messaging.
10x
increase in feature adoption
LabCorp used Pendo Analytics to identify friction in the registration process and reduce support tickets.
99%
reduction in ticket backlog
Pendo works seamlessly with the tools you use every day
Frequently asked questions
The all-in-one platform for digital transformation
We help product, marketing, customer success, and IT teams deliver digital experiences customers want—and want to pay for—while consolidating costs with a single product platform.